Last updated: June 11, 2026
Civilian Medical respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have.
Information We Collect
We may collect information you provide directly, including:
- Name
- Email address
- Phone number
- Billing and checkout information
- Course registrations and enrollments
- Quiz, lesson, certificate, and course progress
- Reviews, form submissions, support requests, and grant applications
- Organization, partner, or instructor-related information if applicable
We may also collect technical information automatically, including:
- IP address
- Browser type
- Device information
- Login activity
- Site usage activity
- Security and abuse signals
- Referral, partner, or affiliate attribution
- Cookies or similar technologies needed for account access, checkout, security, and course functionality
How We Use Information
We use information to:
- Provide access to courses and training materials
- Track course progress, quiz completion, certificates, and reviews
- Process payments and manage orders
- Respond to support requests
- Improve course content and student experience
- Detect fraud, abuse, unauthorized access, or security risks
- Manage partner, organization, instructor, and affiliate programs
- Send course-related notices, reminders, updates, and administrative messages
- Comply with legal, tax, accounting, and security obligations
Payments
Payments may be processed by third-party payment providers such as Stripe. Civilian Medical does not store full credit card numbers on our servers. Payment providers may collect and process payment details according to their own privacy and security policies.
AI, Translation, Audio, and Caption Services
Some course features may use third-party AI or automation services to generate or support translations, captions, audio, course helper responses, summaries, or administrative tools. We use these services only to support the course experience and site operations. Automated content may not be perfect and should not replace instructor judgment, professional advice, or emergency services.
Course Helper and Logs
If a course helper or support assistant is available, student questions and system responses may be logged for quality, safety, abuse prevention, and course improvement. Do not submit private medical details, sensitive personal information, passwords, payment details, or emergency information into the course helper.
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate the website, deliver courses, process payments, send emails, secure accounts, provide analytics, or maintain technical infrastructure.
We may also share information if required by law, to protect our rights, to prevent fraud or abuse, or to protect students, instructors, partners, or the public.
Cookies and Tracking
We may use cookies and similar technologies to keep you logged in, remember preferences, process checkout, track course progress, secure the site, and understand how the site is used.
You can control cookies through your browser settings, but some course, login, checkout, or security features may not work correctly if cookies are disabled.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website, server, database, or online transmission is completely secure. You are responsible for keeping your account login information private.
Data Retention
We keep information as long as reasonably necessary to provide services, maintain course records, comply with legal or accounting obligations, resolve disputes, prevent abuse, and improve our training platform.
Your Choices
You may contact us to request help with your account, update your information, unsubscribe from non-essential emails, or ask questions about your data.
Some information may need to be retained for legal, security, accounting, certificate, course completion, or fraud-prevention reasons.
Children
Civilian Medical is not intended for children under 13. We do not knowingly collect personal information from children under 13.
California, EU, and Other Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, or limits on certain uses of your personal information. We will respond to applicable privacy requests as required by law.
Contact
For privacy questions, contact:
Civilian Medical
Email: Use Site Contact functions.
Website: https://civmedical.com/