Terms of Use

Last updated: June 11, 2026

These Terms of Use govern your use of Civilian Medical websites, courses, training materials, downloads, videos, quizzes, certificates, and related services.

By using this website or accessing a course, you agree to these Terms.

Educational Use Only

Civilian Medical provides educational training and preparedness information. Our content is not medical advice, legal advice, professional emergency services, or a substitute for hands-on instruction where required.

If this is a real emergency, call 911 or your local emergency number immediately.

Accounts And Access

You are responsible for keeping your account login information secure. You may not share your login, resell access, bypass course restrictions, scrape content, or attempt to access materials you have not been authorized to use.

We may suspend or terminate access for abuse, fraud, unauthorized sharing, security concerns, payment disputes, or violation of these Terms.

Course Content And Intellectual Property

All course materials, videos, slides, audio, captions, quizzes, scenarios, certificates, graphics, downloads, and written content are owned by Civilian Medical or used with permission.

You may use course materials for your personal training or authorized organizational training only.

You may not copy, download, redistribute, publish, resell, record, screen capture, modify, or create derivative works from course materials unless Civilian Medical gives written permission.

Payments, Refunds, And Promotions

Course prices, discounts, promotions, and access terms may change at any time. Payments are processed through third-party providers such as Stripe.

Refunds, if available, are governed by the refund policy posted at the time of purchase.

Discounts, coupons, partner links, grants, or organizational access may be limited, changed, or revoked if misused.

Certificates

Certificates may show that a student completed course requirements inside the platform. A certificate does not guarantee skill competency, professional certification, legal authorization, employment qualification, or ability to perform under real emergency conditions.

Student Conduct

You agree not to:

  • Interfere with site security or platform operation
  • Attempt to bypass access controls
  • Upload malicious code or abusive content
  • Harass instructors, students, partners, or staff
  • Use course tools for spam, scraping, prompt injection, credential theft, or unrelated abuse
  • Submit false information for grants, certificates, payments, reviews, or organizational access

AI, Translation, Audio, And Captions

Some features may use AI, automation, translation, captions, generated audio, or course helper tools. These features are provided for convenience and may contain errors.

The English course content is the authoritative version unless otherwise stated. AI-assisted tools are not clinicians, instructors, emergency dispatchers, lawyers, or medical professionals.

Reviews And Feedback

If you submit a review, testimonial, comment, correction, support request, or feedback, you grant Civilian Medical permission to use it to improve training, respond to you, and, if approved, display public reviews or testimonials.

We may edit public reviews for formatting, length, clarity, privacy, or moderation, but we will not intentionally change the meaning.

Third-Party Services

The site may use third-party services for payments, email, hosting, analytics, security, AI tools, captions, translations, or embedded content. Civilian Medical is not responsible for third-party websites or services.

No Guarantees

Civilian Medical does not guarantee that training will prevent injury, death, legal consequences, property damage, or poor outcomes in a real emergency.

You are responsible for your own decisions, safety, legal compliance, and use of judgment.

Limitation Of Liability

To the fullest extent allowed by law, Civilian Medical and its owners, instructors, partners, contractors, and affiliates are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, courses, training materials, or related services.

Changes To These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Last updated” date.

Contact

Questions about these Terms may be sent to our contact page.